As your trusted credit union, Elements Financial is responsibly monitoring the Coronavirus situation in Indiana and nationally and making adjustments to our business operations, as necessary.
In light of recent access changes at Eli Lilly and Company facilities where we have three branches, we are making the decision to reduce hours and staffing at these locations until further notice.
Effective Wednesday, March 18, our hours will change to Monday, Wednesday, Friday, 8am–1pm at both our Lilly Corporate Center and Lilly Technology Center-South branches. We will close our Lilly Technology Center-North branch at this time. We will notify members of any further branch or business modifications.
Rest assured, we have multiple other access options for you and your accounts during this time of restricted physical access to our Lilly-based branches:
- Online banking via desktop at 518331.com and mobile app, both with remote check deposit capabilities;
- Our ATMs globally and shared branches nationwide – you may search for locations near you (We recommend calling ahead to confirm hours.);
- Our 24/7 Contact Center: 317-276-2105 or toll-free 800-621-2105;
- Live Chat, accessible at our website, M-F, 9am–5pm;
- Secure Messages through online banking and the mobile app;
- Email via customerservice@518331.com.
If you have any questions, feel free to contact us in one of these ways. We appreciate your loyalty to Elements.
